Terms of Service & Privacy Policy

LivingWell Senior Companions, LLC
Web Platform: MyTodayAngel.com

Address
7404 Executive Place Suite 400 1023 Lanham, MD 20706

Last Updated: April 14, 2026

This combined Terms of Service and Privacy Policy (“Agreement”) is provided by LivingWell Senior Companions, LLC, operating under the web platform MyTodayAngel.com (“MyTodayAngel,” “we,” “us,” or “our”).

This Agreement explains the services we provide, customer responsibilities, compliance boundaries, and our policies and procedures regarding the collection, use, disclosure, and protection of personal information.

By accessing or using our website, creating an account, requesting services, or otherwise engaging with MyTodayAngel.com, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by LivingWell Senior Companions, LLC and fine-tuned by Sharetribe. Please read this Privacy Policy carefully before using Our Service.

Privacy Policy

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized first letters have defined meanings under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

1.2 Definitions

For the purposes of this Privacy Policy:

  • Account – A unique account created for you to access our Service.

  • Application – The MyTodayAngel.com platform used to access our services.

  • Consumer / Customer – Any individual using the Services, including Companions and Seniors. These terms are used interchangeably.

  • Business – The entity that collects and determines how personal information is processed.

  • Company – MyTodayAngel.com, operated by LivingWell Senior Companions, LLC, located at:
    7404 Executive Place
    Suite 400 1023
    Lanham, MD 20706

  • Cookies – Small files stored on your device that track browsing activity.

  • Country – United States of America.

  • Data Controller – The entity responsible for determining how and why personal data is processed.

  • Device – Any device used to access the Service, such as a computer, phone, or tablet.

  • Do Not Track (DNT) – A browser setting that allows users to control tracking across websites.

  • Operator – MyTodayAngel.com acting as the platform operator.

  • Personal Data – Any information that identifies or relates to an individual.

  • Sale – The transfer of personal information to a third party for value.

  • Service – The MyTodayAngel.com platform and website.

  • Service Provider – Third parties who process data on behalf of the Company.

  • Third-Party Social Media Service – Platforms used to log in or interact with the Service.

  • Usage Data – Data collected automatically through use of the Service.

  • Website – MyTodayAngel.com.

  • You – The individual using the Service.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Collecting and Using Your Personal Data

3.1 Types of Data Collected

Personal Data

While using our Service, we may collect information that can be used to identify or contact you, including:

  • Email address
  • First and last name
  • Phone number
  • Address (City, State, ZIP/Postal Code)
  • Bank or payment information
  • Usage data

Usage Data

Usage Data is collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers
  • Mobile device information

Third-Party Social Media

You may register or log in using:

  • Google
  • Facebook
  • Twitter
  • LinkedIn
  • Apple

If you do, we may collect information associated with your account, such as your name, email, or activity.

Tracking Technologies and Cookies

We use cookies and similar technologies to improve and analyze our Service.

Types of cookies we use:

  • Essential Cookies – Required for core functionality
  • Functionality Cookies – Save preferences like login details
  • Performance Cookies – Help analyze usage and improve features

3.2 Use of Your Personal Data

We may use your data to:

  • Provide and maintain our Service
  • Manage your account
  • Process transactions and agreements
  • Communicate updates or support
  • Improve functionality and user experience
  • Provide relevant offers or information
  • Comply with legal obligations

We may share your information:

  • With service providers (e.g., payments, analytics)
  • With business partners
  • During business transfers (e.g., sale or merger)
  • With other users when you interact publicly
  • With your consent

3.3 Retention of Data

We retain personal data only as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Resolve disputes and enforce agreements

3.4 Data Transfers

Your data may be stored or processed outside your state or country. By using the Service, you consent to this transfer.

3.5 Your Data Rights

You may:

  • Access your personal data
  • Update or correct your data
  • Request deletion of your data

Some data may be retained if required by law.

3.6 Disclosure of Data

We may disclose your data:

  • To comply with legal obligations
  • To protect users or the public
  • To investigate wrongdoing
  • In the event of a business transaction

3.7 Security

We take reasonable measures to protect your data, but no system is 100% secure.

4. Detailed Information on Data Processing

We may use third-party service providers to support and improve our Service. These providers may process personal data in accordance with their own privacy policies.

Analytics

Email Marketing

Payments

We use third-party payment processors. We do not store your payment card details.

5. Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that site.

We strongly encourage you to review the privacy policy and terms of service of any website you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

6. GDPR Privacy

6.1 Legal Basis for Processing Personal Data

We may process your personal data under the following conditions:

  • Consent – You have given permission for specific uses of your data
  • Contract Performance – Data is necessary to provide our services
  • Legal Obligations – Required to comply with applicable laws
  • Vital Interests – Necessary to protect your safety or another person
  • Public Interest – Processing required for lawful public functions
  • Legitimate Interests – Used to improve and operate our Service

If you have questions about how your data is processed, please contact us for clarification.

6.2 Your Rights under GDPR

If you are located in the European Union (EU), you have the right to:

  • Access Your Data – Request a copy of the personal data we hold
  • Correct Your Data – Update or fix inaccurate information
  • Delete Your Data – Request removal of your personal data
  • Object to Processing – Object to how your data is used
  • Data Portability – Request transfer of your data to another service
  • Withdraw Consent – Revoke consent at any time

Some rights may be limited if required for legal or operational purposes.

6.3 Exercising Your Rights

You may exercise your rights by contacting us using the contact information provided in this Policy.

We may request verification of your identity before processing requests.

You also have the right to file a complaint with a data protection authority:

  • Within the EU: Contact your local Data Protection Authority (DPA)
  • Outside the EU: Contact your relevant privacy or regulatory authority

7. California Privacy Rights (CCPA)

This section applies to California residents and supplements the rest of this Privacy Policy.

Categories of Information We Collect

We may collect the following categories of personal information:

  • Identifiers (name, email, IP address)
  • Customer Records (contact and payment details)
  • Commercial Information (services purchased or considered)
  • Internet Activity (site usage and interactions)

We do not knowingly collect sensitive categories such as biometric, geolocation, or protected classification data.

Sources of Information

We collect personal information:

  • Directly from you (forms, account registration)
  • Automatically (cookies and usage tracking)
  • From service providers (payments, analytics, advertising)

How We Use Information

We may use your information to:

  • Provide and operate our Service
  • Process payments and transactions
  • Respond to inquiries and support requests
  • Improve performance and user experience
  • Comply with legal obligations

Sharing of Information

We may share personal information with:

  • Service providers (payments, analytics)
  • Business partners
  • Affiliates
  • Authorized third parties

Sale of Personal Information

Under CCPA definitions, we may share certain data for value (such as advertising or analytics).

You have the right to opt out of this.

Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Know what personal data we collect
  • Access your personal data
  • Delete your personal data
  • Opt out of the sale of your data
  • Non-discrimination for exercising your rights

Exercising Your Rights

To make a request, please contact us using the contact information provided in this Policy.

We may need to verify your identity before processing your request.

Do Not Sell / Opt-Out Options

You can opt out of interest-based advertising through:

You may also adjust your device settings:

  • iOS: "Limit Ad Tracking"
  • Android: "Opt out of Ads Personalization"

Do Not Track

Our Service does not respond to Do Not Track (DNT) signals.

California "Shine the Light" Law

California residents may request information about how their data is shared for marketing purposes.

To make a request, please contact us.

8. Children’s and Minor Users Privacy

8.1 Children Under 13

Our Service is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that a child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to remove that information.

If required by law, we may request parental consent before collecting or processing a minor’s information.

8.2 California Privacy Rights for Minors

California residents under the age of 18 may request removal of content they have publicly posted on our Service.

To request removal, please contact us and include:

  • The email address associated with the account
  • A description of the content you would like removed

Please note that removal is not guaranteed in all cases, as some data may be retained as required by law or for legitimate business purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will post the updated version on this page and revise the "Last Updated" date at the top of this Policy.

Where appropriate, we may also notify you by email or through a notice on our Service before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Changes to this Privacy Policy become effective when they are posted on this page.

Terms of Service

Our goal is to help seniors stay independent, safe, and comfortable in their homes. We provide warm, friendly support that helps seniors live life the way they choose.

Customer Responsibilities

Section 1 — Customer Responsibilities

  • Background Check Requirement (Companions)
    Companions must complete and maintain a current background check through the MyTodayAngel.com platform. Failure to maintain a valid background check may result in suspension or removal from the platform.

  • Provide a Safe Environment
    You are responsible for ensuring that the service environment is safe, clean, and suitable at all times. This includes:

    • Maintaining a smoke-free environment during service hours
    • Ensuring pets are restrained or kept separate unless agreed otherwise
    • Removing or addressing known hazards or unsafe conditions
    • Complying with applicable health and safety regulations

    Failure to provide a safe environment may result in immediate suspension or termination of services without refund.

  • Respectful Conduct
    Customers must treat companions with respect and professionalism at all times.

  • Follow Platform Rules
    You agree to follow all platform guidelines, policies, and service boundaries.

  • No Off-Platform or Prohibited Requests
    Customers may not request companions to:

    • Perform services outside the platform
    • Break rules or violate policies
    • Engage in unsafe, illegal, or inappropriate activities

Section 2 — Our Services (What We Do)

Promoting Independence & Daily Living

  • Encouraging seniors to remain independent and active within safe limits
  • Supporting consistent daily routines
  • Guiding activities step-by-step (no physical assistance)
  • Encouraging light, safe movement (no lifting)
  • Assisting with basic organization, calendars, and reminders
  • Promoting healthy habits such as hydration, meals, and rest

Companionship & Social Support

  • Friendly conversation and emotional support
  • Games, hobbies, puzzles, and activities
  • Reading aloud or writing assistance
  • Memory and mental engagement activities
  • Short walks together (no physical assistance)
  • Support during social or family outings

Light Household Tasks

  • Light housekeeping (tidying, dishes, dusting)
  • Laundry and folding
  • Light cleaning and organization
  • Bed-making and basic home upkeep

Meal Support

  • Preparing simple meals and snacks
  • Light cooking (non-medical diets only)
  • Assistance with grocery planning

Errands & Outings

  • Grocery shopping and basic errands
  • Prescription pickup (no medication handling)
  • Shopping trips for supplies
  • Mailing packages or letters

Transportation & Appointments

  • Transportation to appointments and activities
  • Remaining with the customer during appointments (if requested)
  • Assistance with planning outings

Safety Awareness

  • Monitoring for fall risks or unsafe conditions
  • Encouraging safe movement (no lifting)
  • Noticing changes in behavior or well-being
  • Contacting family or emergency services if needed
  • Providing general peace of mind for customers and families

Section 3 — Services We Do Not Provide

To maintain clear service boundaries and ensure safety, the following services are not provided:

  • Medical Care
    No medical services, clinical care, or healthcare decision-making. Companions do not diagnose conditions, provide treatment, or determine medication dosages.

  • Medication Administration
    No administration of medication. Companions may assist with reminders, reading labels, or handling pre-organized medications, but do not determine or modify dosage.

  • Hands-On Personal Care
    No bathing, toileting, or incontinence care. Light, non-invasive assistance such as reminders or grooming prompts may be provided.

  • Heavy Physical Assistance
    No lifting, transferring, or physical support that requires significant strength or creates risk of injury.
    Companions may provide standby assistance, steadying, or guided support, including assistance entering or exiting a vehicle, as long as no full lifting or unsafe physical strain is involved.

  • Therapeutic Services
    No massage, physical therapy, or rehabilitation services.

  • Financial or Legal Activities
    No bill payment, financial management, or witnessing of legal documents.

  • Childcare or Unrelated Services
    No childcare or services for individuals who are not the registered customer.

Section 4 — Cancellations

  • Standard Cancellation Policy
    Customers may cancel a scheduled service without charge by providing at least twenty-four (24) hours’ notice before the scheduled start time.

    Cancellations made less than twenty-four (24) hours in advance, including same-day cancellations or failure to appear, will be billed in full.

    All cancellations must be submitted through the platform using the designated account or booking management features. Cancellations made outside the platform may not be accepted.

  • Excessive Cancellations
    Repeated or excessive cancellations may result in suspension or termination of the account at the Company’s discretion, with or without prior notice, subject to applicable law.

Section 5 — Payment

  • Platform Payments Required
    All payments must be made through the MyTodayAngel.com platform in accordance with the rates and instructions provided at the time of booking.

  • No Cash Payments
    Cash payments or off-platform transactions are not permitted.

  • Taxes
    Applicable taxes will be charged in accordance with relevant laws and regulations.

SECTION 6 — SAFETY • Companions must call 911 during emergencies • Homes must be safe, clean, and accessible • Customers may not request companions to perform unsafe tasks

  • Physical Assistance
    No lifting, transferring, or mobility support

  • Therapeutic Services
    No massage, physical therapy, or rehabilitation services

  • Financial or Legal Activities
    No bill payment, financial management, or witnessing of legal documents

  • Childcare or Unrelated Household Work
    No childcare or services for individuals who are not the registered customer

Section 7 — Termination

Either party may terminate services at any time.

We may suspend or terminate services immediately, without prior notice, if:

  • The service environment is unsafe
  • Platform rules or policies are repeatedly violated
  • Payment obligations are not met
  • Companions or customers are treated in a disrespectful, inappropriate, or unsafe manner